Frequently Asked Questions
FAQS – What are you wondering?
Wondering how to use KeraCare® Thermal Wonder™?
Do I need to sit under a dryer with the pre-poo?
You will not need to sit under a dryer. Simply cover the hair with a plastic cap.
What temperature should I use when I flat iron my hair so I won’t damage it?
400° F for dense, tightly coiled hair and 375° F for curly hair.
Why don’t I need to use a leave in conditioner after shampooing?
The 6 in 1 Thermal Protector will seal the cuticles and provide heat protection.
Do I need to wear gloves?
No. KeraCare® Thermal Wonder™ is free of straightening chemicals so there is no need for gloves.
Do I have to use all items in the system?
For best results, you should use all items in the system.
Wondering how your hair will look?
Will my hair look like it has been relaxed?
For coily and tightly coiled hair, it will be straight but not bone straight; it will have some body.
Will my hair revert if I work out and sweat?
Yes. Your hair will revert back to its normal curl pattern with excessive sweating.
Wondering what is in KeraCare® Thermal Wonder™
What chemicals (active ingredients) are in the system?
None; KeraCare® Thermal Wonder™ is CHEMICAL-FREE (no straightening chemicals)!
Will the products go bad quickly since there are so many natural ingredients?
There are preservatives in each of the products to extend the shelf life. After opening the products, we suggest using them within 12 months.
Are there silicones in the system?
Yes, there are silicones in the system. The major silicone is a volatile silicone and evaporates when heat touches it. There is no buildup of silicones on the hair and scalp.
Are there sunscreens in the system?
Yes, there are sunscreen agents in the 6 in 1 Thermal Protector.
What is the fragrance like?
It is a fresh green scent with notes of florals.
Is the Pre-Poo Conditioner water based or oil based?
The Pre-Poo is water based and allows vitamins and the natural non-GMO moisturizing oils to penetrate into the hair.
Wondering what makes KeraCare® Thermal Wonder™ so wonderful?
Will I lose or compromise my natural curl pattern?
KeraCare® Thermal Wonder™ is free of straightening chemicals and does not alter your curl pattern. Your hair will revert back to its normal curl pattern as soon as you shampoo it or are exposed to water, sweat or prolonged excessive moisture. You have the flexibility to wear a straight style one week and curly after shampooing. Be mindful however that frequent heat styling week-after-week can loosen your curl pattern and straighten the ends.
Can I use heat on my hair without drying it out or damaging it?
With KeraCare® Thermal Wonder™ – yes! It is a DAMAGE-FREE thermal styling system that significantly moisturizes hair.
Would this help manage my hair while I am transitioning from relaxed to natural?
Yes. If you are wearing straight styles it will help you detangle the new growth as well as help resist reversion.
Is this system for people with natural hair and those transitioning from relaxed to natural?
The system was developed for people with natural hair with curly to tightly coiled hair patterns.